Returns & Refunds

In-Store Purchases
Please note that all items purchased in person at our store are final sale. We do not accept returns or exchanges for in-store purchases. Thank you for understanding.

PLEASE FOLLOW THE INSTRUCTIONS BELOW

1. Click the person icon in the top right corner, or click here.
   2. Enter the email address used for your order.
   3. Check your email for a code and enter it.
   4. Select the order you want to return or refund.
   5. Choose the type of refund you want.
   6. Send the package to the following address:
   
   Pack Lab
   ul. Słowikowskiego 81c (hala IV, brama 5)
   05-090 Raszyn
   
   Please write your order number on the package!
   
   7. You will receive an email confirmation once your package is received at our warehouse. 

RETURNS & REFUNDS POLICY

DOWNLOAD RETURN FORM

DOWNLOAD COMPLAINT FORM